Frequently Asked Questions!

You have 14 days after delivery to file for a return. To start a return, you can contact us at naildripmiami@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please inspect your order upon reception and contact us immediately at naildripmiami@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Our team replies to emails daily. As long as your order has not been shipped yet we will accommodate your changes! Be sure to email us immediately at naildripmiami@gmail.com 

Nail Drip HQ is located on 107th and 17th St. right in the middle of Dolphin and International Mall.